At Surrey Contracting Limited, trading as Surrey Hills Surfacing, we take your privacy seriously. This Privacy Policy explains how we collect, use, store and protect any personal information you provide to us when you use our website, contact us, request a quote, make an enquiry, or interact with our services.

We respect the privacy rights of our website visitors, customers and prospective customers. We recognise the importance of protecting the personal information we collect, and will only use your information lawfully, fairly and transparently, in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

By using our website, surreyhillssurfacing.co.uk, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or how your personal information is used, please contact us at:

Surrey Hills Surfacing
Upper Leewood Farm Yard
Effingham Common Road
Leatherhead
Surrey, KT24 5JQ

Surrey Hills Surfacing is a trading name of Surrey Contracting Limited, registered in England, company number 15877451. VAT registration number 415 8380 91.

Registered office: Unit 3, Tannery House, Tannery Lane, Send, Woking, Surrey, GU23 7EF. Please send correspondence to the Leatherhead address above.

Telephone: 01932 932650
Email: info@surreyhillssurfacing.co.uk

Information We Collect

We may collect personal information from you when you:

  • Submit an enquiry through our website
  • Request a quote, site visit or consultation
  • Contact us by telephone, email or through our website
  • Subscribe to marketing communications
  • Interact with our website, adverts or online forms

The information we collect may include:

  • Your name
  • Your address, including the address of the site you are enquiring about
  • Your email address
  • Your telephone number
  • Details about your project or enquiry
  • Information you provide in messages or forms
  • Technical information, such as your IP address, browser type, device information and website usage data

We do not intentionally collect unnecessary personal information, and only collect what is needed to respond to your enquiry, provide our services, improve our website and manage our business.

How We Use Your Information

We may use your personal information to:

  • Respond to your enquiry
  • Provide quotes, site visits or information about our services
  • Manage customer relationships
  • Process and administer any services you request from us
  • Contact you about your enquiry or project
  • Improve our website, services and customer experience
  • Monitor website performance and visitor behaviour
  • Send marketing communications, where you have agreed to receive them
  • Measure the effectiveness of our advertising
  • Comply with legal, regulatory or business obligations

We will not sell your personal information to third parties.

Marketing Communications

We operate an opt in policy for marketing communications. Where you have chosen to receive marketing from us, we may contact you by email, telephone or other relevant methods.

You can unsubscribe at any time by contacting us directly, or by using any unsubscribe option provided in our communications.

Cookies and Similar Technologies

Our website uses cookies and similar technologies. Some are necessary for the site to function. Others are used for analytics and advertising, and these are only set once you have given consent through our cookie banner.

The services we use that may set cookies include Google Tag Manager, Google Analytics, Google Ads and an embedded Google Reviews widget. Full details of each cookie, what it does and how long it lasts are set out in our Cookie Policy.

You can change or withdraw your consent at any time using the cookie settings link on our website.

Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, provide our services, manage enquiries, improve our website, or comply with legal obligations.

This may include:

  • Website hosting providers
  • IT and website support providers
  • Email and communication providers
  • Analytics and advertising providers, including Google
  • Suppliers and subcontractors involved in delivering your project
  • Professional advisers, where required

Where we share personal information with third party service providers, we only share what is necessary for them to provide their services to us.

Website Analytics and Advertising

We use analytics and advertising tools to understand how visitors use our website and to help improve our marketing. These tools may use cookies or similar technologies to collect information about your visit.

Where legally required, these tools are only activated after you have given consent through our cookie banner.

How Long We Keep Your Information

We will only keep your personal information for as long as necessary for the purposes for which it was collected, including responding to enquiries, managing customer relationships, maintaining business and warranty records, complying with legal obligations, and resolving any disputes.

When personal information is no longer required, we will delete it securely or anonymise it.

Your Rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to certain types of processing
  • Request restriction of processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information in a portable format

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

Complaints

If you have any questions or complaints about how we use your personal information, please contact us in the first instance using the details above.

You also have the right to complain to the Information Commissioner’s Office, which is the UK supervisory authority for data protection matters.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations or the way we use personal information. Any updates will be posted on this page.

Last updated: 15 September 2026.